01Who we are
At GXKart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the measures we take to keep it secure when you use our website, platform, and services.
GXKart provides a white-label eCommerce platform that enables businesses to create and manage their own branded online stores, manage products and inventory, process orders, and serve their customers through a unified system.
This Privacy Policy applies to visitors of our website, registered business owners, authorized users, and individuals who interact with services powered by GXKart.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
02Information We Collect
We collect information necessary to provide, maintain, and improve our services.
A. Business Account Information
When a business registers for or subscribes to GXKart, we may collect:
-Business or store name
-Owner's name
-Email address
-Phone number
-Business address
-Login credentials
-Subscription and billing information
-Store configuration and branding details
B. Customer Information
When customers interact with online stores powered by GXKart, information may be collected by the respective store owner, including:
-Full name
-Email address
-Phone number
-Delivery and billing address
-Order history
-Purchase preferences
-Account and communication preferences
The collection and use of customer information are generally controlled by the individual business operating the store.
C. Transaction Information
We may process information related to transactions conducted through our platform, such as order details, transaction references, payment status, refunds, and billing records.
Payment card details and other sensitive payment information are generally handled by third-party payment service providers. GXKart does not intentionally store complete payment card information unless expressly stated otherwise.
D. Technical and Usage Information
When you access our website or platform, we may automatically collect:
-IP address
-Browser type and version
-Device information
-Operating system
-Pages visited
-Usage activity
-Access timestamps
-Cookies and similar tracking technologies
This information helps us maintain platform security, troubleshoot technical issues, and improve user experience.
03How We Use Your Information
We use collected information for the following purposes:
-To create and manage business accounts.
-To provide white-label eCommerce storefronts.
-To enable product, inventory, and order management.
-To facilitate checkout and payment processing.
-To manage subscriptions, billing, and service plans.
-To provide customer support and technical assistance.
-To send service-related notifications and updates.
-To maintain platform performance, security, and reliability.
-To detect and prevent fraud, unauthorized access, and misuse.
-To improve our products, features, and user experience.
-To comply with applicable legal and regulatory obligations.
We do not sell personal information to third parties for their independent marketing purposes.
04White-Label Storefronts and Data Responsibility
GXKart provides technology infrastructure that allows businesses to operate their own branded eCommerce stores.
When a customer purchases products from a store powered by GXKart:
-The respective store owner is generally responsible for collecting and managing customer information.
-GXKart processes information as necessary to provide the platform and its related services.
-Store owners are responsible for establishing their own privacy practices and complying with applicable data protection laws.
-Customers should contact the relevant store directly for questions about their orders, account information, or store-specific privacy practices.
GXKart may act as a data processor or service provider on behalf of business customers, depending on the nature of the service and applicable law.
07Data Security
We implement reasonable technical and organizational security measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
These measures may include:
-Secure authentication mechanisms.
-Access controls and permissions.
-Encrypted communication.
-Infrastructure monitoring.
-Security updates and maintenance.
-Restricted access to personal information.
Although we take reasonable steps to protect information, no internet-based service or electronic storage system can guarantee absolute security.
08Data Retention
We retain personal information only for as long as reasonably necessary to:
-Provide our services.
-Maintain business accounts.
-Fulfill contractual obligations.
-Resolve disputes.
-Maintain financial and transaction records.
-Comply with applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable retention obligations.
For customer information processed on behalf of business owners, retention and deletion may also depend on the instructions of the respective business customer.
09Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
-Request access to your personal information.
-Request correction of inaccurate information.
-Request deletion of your personal information.
-Withdraw consent where processing is based on consent.
-Object to certain processing activities.
-Request a copy of your information.
-Lodge a complaint with the relevant data protection authority.
If you are a customer of a GXKart-powered store, please contact the relevant store owner first regarding your personal information.
For information held directly by GXKart, you may contact us using the details provided below.
10Account Deletion
Business account owners may request account deletion by contacting GXKart support.
Upon receiving a valid request, we will review and process the request in accordance with applicable laws and contractual obligations.
Account deletion may result in the removal of associated business information and termination of access to GXKart services.
Certain transaction records, billing information, or other information may be retained where legally required or necessary for legitimate business purposes.
Customers of individual GXKart-powered stores should contact the respective store to request deletion of their customer accounts.
11Third-Party Services and Links
Our website and platform may integrate with or contain links to third-party services, including payment gateways, communication tools, and external websites.
These third parties maintain their own privacy policies and data handling practices.
GXKart is not responsible for the privacy practices of independent third-party websites or services. We encourage users to review their respective privacy policies before sharing personal information.
12Children's Privacy
GXKart's platform is designed for businesses and their customers and is not intended to knowingly collect personal information directly from children in violation of applicable laws.
Business customers operating online stores are responsible for ensuring that their collection and processing of children's information comply with applicable legal requirements.
If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the situation.
13International Data Processing
Depending on the location of our infrastructure and service providers, information may be processed or stored in countries other than the country where it was collected.
Where required, we implement appropriate safeguards for international transfers of personal information in accordance with applicable data protection laws.
14Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on our website with a revised "Last Updated" date.
We encourage users to review this page periodically to stay informed about how we protect their information.
15Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
📧 Email: sales@aprodence.com
Subject: Privacy Policy / Data Privacy Request
We value your trust and are committed to handling your personal information responsibly.